Frequently Asked Questions

How long does shipping take?

Orders are packed with love on the Sunshine Coast, Queensland and are typically dispatched within 1–2 business days. Delivery times vary depending on your location, but most Australian orders arrive within 2–8 business days.

Do you offer free shipping?

Yes! We offer free standard shipping on all Australian orders over $99.

Where are you located?

Sandy Bums is proudly Australian owned and based on the beautiful Sunshine Coast, Queensland.

Do you offer Zip Pay?

Absolutely! We offer Zip Pay so you can shop now and pay later.

What age is the Sandy Bums Portable Chair suitable for?

Our Small Chair is suitable for babies and toddlers up to approximately 36 months (15kg).

Our Large Chair provides extra room and is suitable for children up to approximately 4 years of age.

 Are the chair covers removable?

Yes! The covers can be removed for easy cleaning, making them perfect for everyday messes and little adventures.

Are your products suitable for travel?

Definitely. Our products are designed to be lightweight, portable and easy to take wherever life with little ones leads you. From beach days and picnics to holidays and café outings.

Can I send an order directly as a gift?

Of course! Simply enter the recipient's address at checkout and we'll send your order directly to them. No pricing information is included in parcels.

How big are your picnic mats?

Our picnic mats measure 2m x 2m, providing plenty of room for the whole family. They feature a thick padded layer and waterproof backing for extra comfort.

Are the picnic mats waterproof?

Yes! They are waterproof, helping protect against damp grass and sandy surfaces while making clean-up easy.

Can babies sit in the chairs independently?

The Sandy Bums Portable Chair is designed for children who can sit upright unassisted. As with all baby products, adult supervision is required at all times.

Is the chair machine washable?

Yes! The fabric cover is removable and machine washable for easy cleaning.

Will the chair tip over?

The wide, supportive design helps provide stability, however children should always be supervised while using the chair.

Can I use the chair outdoors?

Absolutely! The Sandy Bums Portable Chair is perfect for indoor and outdoor use, whether you're at home, camping, visiting friends or enjoying a day at the beach.